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The Help Desk Contribution to Corporate Benchmarking
Jerry Mirelli
★★★★★
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- Автор
- Jerry Mirelli
- Издательство
- Help Desk Institute
- Год издания
- 1997
- Страниц
- 26
- ISBN
- 1571250719
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A benchmarking program gives your help desk an opportunity to add value to your organization by supporting its continuous improvement process. Jerry Mirelli, an IT and business management consultant, presents a concise introduction to this growing manage