R
Revolutionize Your Customer Experience
Colin Shaw
★★★★★
оценок пока нет
- Автор
- Colin Shaw
- Издательство
- Palgrave Macmillan
- Год издания
- 2004
- Страниц
- 224
- ISBN
- 140393603X
Оцените книгу:
In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predictedthe customer experien